- ‘Digital Service Drive Next’ allows customers to digitally access various service options for their cars.
- Mercedes-Benz India now also provides relevant updates to customers over WhatsApp.
- ‘Pay at your convenience’ gives customers flexibility in payment for their vehicles service and repairs.
Mercedes-Benz has just introduced just introduced two new service initiatives for our market – the ‘Digital Service Drive (DSD) Next’ and ‘Pay at your convenience’. Both these initiatives are aimed towards increasing convenience for its customer.
What is DSD Nxt (Digital Service Drive Next)?
In short, it is an initiative that digitises the various processes related to a vehicle’s service, in order to allow customers to co-ordinate with the workshops from the safety of their homes.
Under DSD Nxt, customer can receive a ‘Service Web Check-In Pass’ for…