The modern three-row crossover SUV needs to haul a bevy of people in comfort, style, and with the latest technology. The redesigned 2020 Toyota Highlander does all these things, but excels at none of them.

Squaring off against the Hyundai Palisade, Honda Pilot, Volkswagen Atlas, Dodge Durango, and the Kia Telluride, which was The Car Connection’s Best Car To Buy 2020, the Highlander can fall flat on its droopy face.

With a TCC Rating of 7.2 out of 10 the 2020 Toyota Highlander pleases with the best infotainment system offered in a Toyota, solid safety gear, and comfortable seats, but its design is busy, the seats are narrow, and the third row is small.

I spent a week with the 2020 Toyota Highlander in top Platinum trim running errands, making a Costco run, hauling kids, and road tripping to find where it hits and misses. Here’s what I learned.

Hti: Comfy front…

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